Last updated: August 27, 2026
This Shipping Policy explains the order processing, delivery estimates, shipping charges, tracking, and address requirements for orders placed with Nutrimorex.
Shipping Destinations
Nutrimorex currently ships within the United States only. We do not currently offer international shipping or local pickup.
Free USA Shipping
We provide free standard shipping on all eligible orders delivered within the United States. No minimum purchase amount is required for free standard shipping.
Any optional expedited shipping methods and their applicable charges, if available, will be displayed at checkout before payment.
Order Processing Time
Orders are normally processed within 1–3 business days after payment confirmation.
Orders are not ordinarily processed on weekends or U.S. public holidays. Orders placed during weekends, holidays, high-volume periods, or after business hours may begin processing on the next business day.
Estimated Delivery Time
After processing, estimated standard delivery within the United States is 3–7 business days.
The total estimated time from placing an order to delivery is approximately 4–10 business days:
- Processing time: 1–3 business days
- Transit time: 3–7 business days
Delivery estimates are not guaranteed and may be affected by carrier delays, severe weather, holidays, high order volume, or circumstances outside our reasonable control.
Order Tracking
When tracking information becomes available, it will be sent to the email address provided during checkout.
Tracking updates may take up to 48 hours to appear after the shipping carrier receives the package.
Incorrect or Incomplete Shipping Address
Customers are responsible for providing a complete and accurate shipping address during checkout.
If you notice an address error, contact us at support@nutrimorex.com as soon as possible. We cannot guarantee that an address can be changed after an order enters processing or ships.
Nutrimorex is not responsible for delivery problems caused by an incorrect or incomplete address supplied by the customer. Additional shipping charges may apply if a package must be resent.
Delayed, Lost, or Delivered Packages
If tracking shows an unusual delay, contact us so we can assist with reviewing the shipment with the carrier.
If tracking shows “delivered” but you cannot locate the package, first check the delivery location, household members, neighbors, building management, and the shipping carrier. Then contact us with your order number and tracking information.
Damaged or Incorrect Items
Inspect your order when it arrives. If you receive a damaged, defective, or incorrect item, email support@nutrimorex.com within 3 days of delivery.
Include your order number and clear photographs of the product, packaging, shipping label, and damage or error.
Order Cancellations
Cancellation requests must be submitted within 1 hour of placing the order by emailing support@nutrimorex.com.
Cancellation is not guaranteed if the order has already entered processing or shipped. Once shipped, the order is subject to our Return and Refund Policy.
Contact Information
For shipping or delivery assistance, contact:
Nutrimorex
Operated by REAL AYELI LLC
Email: support@nutrimorex.com
Phone: +1 (727) 604-4092
Address: 5556 New Territory Blvd, Apt 2104, Sugar Land, TX 77479-6547, United States