Last updated: August 27, 2026

Nutrimorex is operated by REAL AYELI LLC. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit nutrimorex.com, place an order, contact us, create an account, or otherwise use our website and related services.

Our online store is hosted by Shopify, which provides the ecommerce platform that enables us to offer products and services to you.

Personal Information We Collect

Depending on how you interact with our website, we may collect the following categories of personal information:

• Contact information, including your name, email address, telephone number, billing address, and shipping address.
• Order information, including products purchased, order history, returns, refunds, and cancellation requests.
• Account information, including your login details, preferences, and saved information.
• Payment and transaction information. Payments are processed securely by Shopify and authorized payment providers. Nutrimorex does not directly store your complete payment card number.
• Customer service communications, including messages, emails, contact-form submissions, photographs, and other information you provide when requesting assistance.
• Device and technical information, including your IP address, browser type, device type, operating system, network information, and unique device identifiers.
• Website usage information, including pages viewed, products viewed, cart activity, and how you interact with our website.
• Marketing preferences, including whether you have subscribed to or unsubscribed from promotional communications.

How We Collect Personal Information

We may collect personal information:

• Directly from you when you place an order, create an account, contact customer support, submit a form, request a return, or subscribe to marketing communications.
• Automatically through cookies, pixels, log files, and similar technologies when you visit or interact with our website.
• From Shopify and other service providers that help us operate our store.
• From payment processors, shipping carriers, analytics providers, advertising partners, fraud-prevention providers, and other business partners, where permitted by law.

How We Use Personal Information

We may use personal information to:

• Process payments and fulfill orders.
• Arrange shipping and provide delivery updates.
• Manage customer accounts.
• Process returns, refunds, and cancellation requests.
• Respond to customer service inquiries.
• Detect and prevent fraud, unauthorized transactions, security threats, and other illegal activity.
• Maintain, troubleshoot, analyze, and improve our website and services.
• Personalize your shopping experience.
• Send transactional emails about orders, accounts, returns, or customer service matters.
• Send promotional communications where you have provided consent or where otherwise permitted by law.
• Measure the effectiveness of our website, marketing, and advertising.
• Comply with legal obligations, lawful requests, and applicable regulations.
• Protect our business, customers, website, rights, and property.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to:

• Keep the website functioning correctly.
• Remember your cart and preferences.
• Enable secure checkout and customer accounts.
• Understand how visitors use our website.
• Improve website performance.
• Measure marketing and advertising performance.
• Display relevant advertising where permitted.

You may manage certain cookie preferences through our cookie banner or your browser settings. Disabling some cookies may affect the functionality of the website.

How We Disclose Personal Information

We may disclose personal information to service providers and other parties when reasonably necessary to operate our business, including:

• Shopify, which hosts and supports our online store.
• Payment processors and financial service providers.
• Shipping carriers, fulfillment providers, and delivery partners.
• Website hosting, cloud storage, security, and technical service providers.
• Customer support and communication providers.
• Analytics, marketing, and advertising providers.
• Fraud-prevention and risk-management providers.
• Professional advisers, auditors, insurers, and legal advisers.
• Government authorities or law-enforcement agencies when required by law.

We may also disclose information in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or other business transaction.

We do not disclose personal information to unrelated parties except as described in this Privacy Policy, when you direct us to do so, or when permitted or required by law.

Marketing and Advertising

Where permitted, we may use personal information to send promotional emails and measure or personalize advertising.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email. Even if you unsubscribe from marketing messages, we may continue sending transactional communications relating to your orders, account, returns, refunds, or customer service requests.

Depending on your location, certain disclosures for targeted advertising may be considered a “sale,” “sharing,” or use of personal information for targeted advertising under applicable U.S. privacy laws.

Where available, you can review or exercise applicable opt-out rights through our Your Privacy Choices page.

Where applicable, we also recognize Global Privacy Control signals as requests to opt out for the browser or device sending the signal.

Relationship With Shopify

Our store is powered by Shopify. Shopify collects and processes personal information to provide and improve its ecommerce services, process transactions, prevent fraud, support advertising features, and operate the Shopify platform.

Information submitted through our website may be transmitted to Shopify and other service providers, including providers located outside your state or country.

For more information about Shopify’s privacy practices, visit Shopify's Privacy Policy.

You may also visit Shopify's Privacy Portal.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, accuracy, or content of websites that we do not own or control.

We recommend reviewing the privacy policies and terms of third-party websites before providing personal information to them.

Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, and you should avoid sending sensitive or confidential information through unsecured communication channels.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our services.
• Complete transactions and maintain order records.
• Manage customer accounts.
• Resolve disputes.
• Prevent fraud and security incidents.
• Meet tax, accounting, legal, and regulatory requirements.
• Enforce our agreements and policies.

The retention period may vary depending on the type of information and the purpose for which it was collected.

Children's Privacy

Our website and services are not intended for children under 13 years of age, and we do not knowingly collect personal information directly from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.

We do not knowingly sell or share the personal information of individuals under 16 years of age for targeted advertising.

Your Privacy Rights

Depending on where you live and subject to applicable law, you may have the right to:

• Request access to personal information we maintain about you.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Obtain a portable copy of certain personal information.
• Opt out of the sale or sharing of personal information.
• Opt out of targeted advertising.
• Withdraw consent where processing is based on consent.
• Appeal a decision regarding a privacy request.
• Receive equal service without discrimination for exercising privacy rights.

These rights are not absolute and may be subject to legal exceptions.

To exercise a privacy right, contact us using the information provided below. We may request information necessary to verify your identity and protect your account and personal information.

You may use an authorized agent to submit a request where permitted by law. We may require proof that the agent is authorized to act on your behalf and may also ask you to verify your identity directly.

Do Not Track

Some browsers provide a “Do Not Track” setting. Because there is no universally accepted standard for responding to these signals, we do not respond to general Do Not Track signals.

Where required by applicable law, we recognize Global Privacy Control signals as opt-out requests for the browser or device sending the signal.

Complaints and Appeals

If you have a complaint about how we handle personal information or would like to appeal a decision concerning a privacy request, please contact us using the details below.

Depending on where you live, you may also have the right to contact your state attorney general or another applicable privacy or data-protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal requirements.

When we update this policy, we will publish the revised version on our website and change the “Last updated” date at the top of the policy.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an available privacy right, please contact us:

Nutrimorex
Operated by REAL AYELI LLC
5556 New Territory Blvd
Apt 2104
Sugar Land, TX 77479-6547
United States

Email: support@nutrimorex.com
Phone: +1 (727) 604-4092